Terms and Conditions

Terms and Conditions

  • It is important to confirm the exact address of the apartment, please contact Administration
  • You will find the apartment perfectly clean and tidy, ready to be occupied. It is expected that upon your departure you will leave the apartment in reasonable conditions of cleanliness and order, otherwise an extra cleaning fee will be required
  • Please note that THE PARTIES ARE STRICTLY PROHIBITED, as well as disturbing neighbors with loud music or noise. In case of complaints from neighbors regarding improperly raised music, or parties on the property, or if they have called the police, that apartment will be evicted immediately at any time of the day or night. If this occurs, the customer will not be entitled to a refund of the rent prepayment. You should also bear in mind that by renting this property you accept the Terms and Conditions described here, and are expected to comply at all times.
  • Pets are not allowed in the apartment
IMPORTANT
  • Remember that as we are not hotel we must coordinate the delivery of the keys, it is for this reason it is essential to agree on the time of arrival.
  • Please note that if you go directly to the building where the apartment is located without agreeing the time of your arrival, you will not be able to access the apartment and it is totally forbidden to wait in the building lobby.

CANCELLATION POLICY

  • If you cancel your reservation within 15 days of the scheduled arrival date, we will reimburse you for the entire amount paid minus an administrative surcharge equivalent to 5% of this amount.
  • If you cancel the reservation within 7 days prior to your check-in date, you must cancel 50% of the stay.
  • If you do not show up for the check-in (no show), you must cancel the total of the stay.